Cookie Policy
Last updated: December 2025
1. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember your preferences and improve your browsing experience.
Similar technologies like local storage and session storage serve comparable purposes and are covered by this policy.
2. How We Use Cookies
EduConnect Uganda uses cookies for the following purposes:
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable core features like:
- User authentication and session management
- Security features and fraud prevention
- Remembering items in your application process
- Load balancing to ensure website availability
These cookies cannot be disabled as they are essential for the website to work.
2.2 Functional Cookies
These cookies enhance your experience by remembering your preferences:
- Language and region preferences
- Display settings (e.g., text size)
- Previously viewed schools
- Search filters and preferences
2.3 Analytics Cookies
We use analytics cookies to understand how visitors interact with our website:
- Pages visited and time spent
- Navigation patterns
- Error messages encountered
- Device and browser information
This data helps us improve the platform and user experience. Analytics data is aggregated and anonymized.
2.4 Marketing Cookies
We may use marketing cookies to:
- Show relevant educational content
- Measure the effectiveness of our communications
- Limit how often you see certain messages
We do not sell your data to third parties for advertising purposes.
3. Cookies We Use
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| sid | Session identification for logged-in users | Essential | Session |
| system_user | Identifies user type for access control | Essential | Session |
| user_id | User identification | Essential | Session |
| csrf_token | Security token to prevent cross-site attacks | Essential | Session |
| _ga, _gid | Google Analytics tracking | Analytics | 2 years / 24 hours |
4. Third-Party Cookies
Some cookies on our site are set by third-party services we use:
4.1 Google Analytics
We use Google Analytics to understand website usage. Google may use this data in accordance with their Privacy Policy.
4.2 Payment Providers
When you make payments, our payment partners (mobile money providers) may set cookies for transaction security.
4.3 Maps Services
School location maps may use cookies from mapping service providers to display location information.
5. Managing Cookies
5.1 Browser Settings
You can control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored
- Delete all or specific cookies
- Block cookies from specific sites
- Block all third-party cookies
- Clear all cookies when you close the browser
5.2 Browser-Specific Instructions
5.3 Impact of Disabling Cookies
If you disable cookies:
- You may not be able to log in to your account
- Some features may not work properly
- You may need to re-enter information each visit
- Your preferences won't be remembered
6. Do Not Track
Some browsers have a "Do Not Track" feature that signals to websites that you don't want your online activities tracked. Our website currently does not respond to Do Not Track signals, but you can manage cookies using the methods described above.
7. Updates to This Policy
We may update this Cookie Policy periodically. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy regularly.
8. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: privacy@educonnect.ug
- Address: ASAT Labs Limited, Kampala, Uganda
9. Related Policies
Please also review our:
- Privacy Policy - How we collect and use your personal data
- Terms of Service - Terms governing use of our platform