Privacy Policy

1. Introduction

EduConnect Uganda ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By using EduConnect Uganda, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly:

• Account Information: Name, email address, phone number, password
• Guardian Information: National ID number, address, occupation, relationship to student
• Student Information: Name, date of birth, gender, previous school, academic records
• Application Data: School preferences, supporting documents, medical information
• Payment Information: Mobile money number, transaction details (we do not store card numbers)

2.2 Automatically Collected Information

• Device information (browser type, operating system)
• IP address and location data
• Usage data (pages visited, time spent, clicks)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Process school applications and facilitate admissions
• Process payments and send transaction confirmations
• Communicate with you about your applications and account
• Share relevant information with schools you apply to
• Improve our platform and user experience
• Send important updates and educational content
• Prevent fraud and ensure platform security
• Comply with legal obligations

4. Information Sharing

4.1 With Schools

When you submit an application, we share your information with the selected school(s) for admission processing purposes.

4.2 With Service Providers

We may share information with trusted third parties who assist in:

• Payment processing (mobile money providers, banks)
• SMS and email delivery
• Cloud hosting and data storage
• Analytics and performance monitoring

4.3 Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to protect our rights and safety.

5. Data Security

We implement appropriate security measures including:

• Encryption of data in transit (SSL/TLS)
• Secure password hashing
• Regular security assessments
• Access controls and authentication
• Secure cloud infrastructure

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as:

• Your account remains active
• Needed to provide our services
• Required by law or regulation
• Necessary for legitimate business purposes

Application data may be retained for up to 7 years for record-keeping purposes.

7. Your Rights

You have the right to:

To exercise these rights, contact us at privacy@educonnect.ug

8. Children's Privacy

Our platform collects information about students (children) as necessary for school applications. This information is:

• Collected with guardian consent
• Used only for educational purposes
• Shared only with schools for admission processing
• Protected with appropriate security measures

9. Cookies

We use cookies and similar technologies. For detailed information, please see our Cookie Policy.

10. International Data Transfers

Your data is primarily stored and processed in Uganda. If data is transferred internationally (e.g., to cloud service providers), we ensure appropriate safeguards are in place.

11. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies separately.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification. The "Last updated" date indicates when revisions were made.

13. Contact Us

For privacy-related questions or to exercise your rights:

• Email: privacy@educonnect.ug
• Address: ASAT Labs Limited, Kampala, Uganda

14. Data Protection Authority

If you have concerns about our data practices, you may contact the relevant data protection authority in Uganda.